Any business – regardless of size – can check if there is a cheaper offer for it and switch electricity supplier. All you need to do is make an appointment to speak to us and bring your latest electricity bill with you – we’ll take care of the rest.
Changing supplier is completely free of charge.
No. We will carry out the audit for you free of charge.
There is no such need – only the energy seller changes, and the Distribution System Operator (DSO) remains the same. It may be that your DSO wants to replace the meter, but it will do this for you free of charge.
In Poland, we have 5 main Distribution System Operators, each assigned to a specific territory (there are many more Operators – over 180 – but these five serve the largest number of customers). The OSD cannot be changed (unless you move to the other end of Poland). The operator is responsible for supplying customers with electricity, purchased from sellers in your area – it is the operator that carries out repairs and takes all your calls. The Energy Seller is the entity you buy your electricity from – and it is with the Seller that you can negotiate prices or change to one that offers better terms.
This is out of the question. Distribution charges are regulated top-down – by the President of the Energy Regulatory Office. And this means that the distributor cannot change the fees without the Office’s consent.
It depends on the contract you have with your current seller. It usually includes a one-month notice period with effect at the end of the month. Therefore, the whole process can take between one and a maximum of two months.
Some of our customers take care of all the paperwork for switching Sellers themselves. Generally, everything should already be taken care of by the new Seller. In order for us to complete the entire process for you, all you need to do is sign the power of attorney provided with the contract to represent you.